legal notice and data protection

GRESLAND CERAMIC, S.L. undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by GRESLAND CERAMIC, S.L., implies the acceptance by the user of the provisions contained in this Privacy Policy and that their personal data is treated as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. GRESLAND CERAMIC, S.L. controls the content of third party websites and does not accept any responsibility for the content or privacy policies of these websites.

1) HOLDER INFORMATION

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following is the identification data of the Owner:

2) TERMS AND CONDITIONS OF ACCESS AND USE

The website

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access and use of the Website.

GRESLAND CERAMIC, SL reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be incorporated therein. The User acknowledges and accepts that at any time GRESLAND CERAMIC, SL may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.

Access to the Website by the User is free and, as a general rule, is free without the User having to provide any compensation to be able to enjoy it, except in relation to the cost of connection through the telecommunications network provided. by the access provider that the User has contracted.

The use of any of the Content or Services of the Website may be done through the User's prior subscription or registration.

User

Access, navigation and use of the Website, (as well as the spaces enabled to interact between Users, and the User and GRESLAND CERAMIC, SL, such as comments and/or blogging spaces, if any), confer the User status. Therefore, the User undertakes to use the Website and those services made available through it, in a manner in accordance with the Law, morality, good customs and public order, as well as with the provisions of this clause. Consequently, you are obliged not to use the Website for purposes or effects that are illegal and/or contrary to what is established, harmful to the rights and/or interests of third parties or that, in any way, may damage the Website or prevent its normal use, or of the services accessible through it.

The use of the Website and/or its Services will imply full and unreserved acceptance, and the validity, of each and every one of the clauses included in the latest updated version of this Legal Notice, so the User must be aware of the importance of reading them every time you visit the Web. At the same time, it does not imply establishing any type of commercial relationship between GRESLAND CERAMIC, SL and the User.

Access, navigation and use of the Website, as well as the spaces enabled to interact between Users, and the User and GRESLAND CERAMIC, SL, such as comments and/or blogging spaces, confers the status of User, therefore that, from the moment you begin browsing the Website, all the Conditions established herein, as well as their subsequent modifications, are accepted, without prejudice to the application of the corresponding mandatory legal regulations as the case may be. Given the relevance of the above, the User is recommended to read them every time they visit the Website.

GRESLAND CERAMIC, SL reserves the right to withdraw all comments and contributions that violate the law, respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, spamming, that attack youth or childhood, order or public safety or that, in their opinion, are not appropriate for publication.

In any case, GRESLAND CERAMIC, SL will not be responsible for the opinions expressed by Users through comments or other blogging or participation tools that may exist.

Always in compliance with current legislation, this GRESLAND CERAMIC, SL Website is aimed at all people, regardless of age, who can access and/or browse the pages of the Website.

3) INTELLECTUAL PROPERTY

For the purposes of preserving possible intellectual property rights, in the event that any user or third party considers that there has been a violation of their legitimate rights due to the introduction of certain content on the Web, they must notify said circumstance to GRESLAND CERAMIC, SL indicating:

- Personal data of the interested person who owns the rights allegedly infringed. If the claim is presented by a third party other than the interested person, you must indicate the representation with which you are acting.

- Indication of the contents protected by intellectual property rights and their location on the Web.

- Acreditation of the aforementioned Intellectual property rights.

- Express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

The GRESLAND CERAMIC, SL brand and the corresponding graphic brand are registered trademarks and their reproduction or use is prohibited without the authorization of the owner. Likewise, any other brand of GRESLAND CERAMIC, SL that appears on the websites detailed in section 1 of this notice.

The legitimacy of the intellectual or industrial property rights corresponding to the content provided by third parties is the exclusive responsibility of them.

4) EXCLUSION OF LIABILITY

GRESLAND CERAMIC, SL with the greatest possible diligence so that the data and information offered on its website is updated at all times. It does not guarantee nor is it responsible for the accuracy and updating of the contents of the website, reserving the right to modify these contents at any time. GRESLAND CERAMIC, SL will not be responsible for the information that can be obtained through links included on the website.

Commercial relations between clients will be governed by the general conditions that, if necessary, would be established by GRESLAND CERAMIC, SL in a specific document for this purpose, or for specific agreements that may be agreed with clients.

5) COMMERCIAL INFORMATION AND ADVERTISING POLICY

GRESLAND CERAMIC, SL hereby undertakes not to carry out misleading advertising. For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the Website, produced as a consequence of incomplete maintenance and/or updating of the information contained, will not be considered misleading advertising. in these sections. GRESLAND CERAMIC, SL, as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.

GRESLAND CERAMIC, SL undertakes not to send commercial communications without identifying them as such, in accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce. For these purposes, all information sent to the clients of GRESLAND CERAMIC, SL that has the purpose of maintaining the existing contractual relationship between the client and GRESLAND CERAMIC, SL, as well as the performance of the tasks of information and other activities typical of the service that the client has contracted.

In the case of receiving communications by these means (emails, automated form response messages, and other communication systems) we inform you that the messages are directed exclusively to the recipient and may contain privileged or confidential information. If it's not you. The indicated recipient is notified that unauthorized use, disclosure and/or copying is prohibited under current legislation.

In accordance with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and Directive 2002/58/EC, we inform you that in the event that you do not wish to receive communications and information of a commercial nature through this electronic communication system, please indicate it to us by this same means, indicating in the subject LOW COMMUNICATIONS so that your personal data can be removed from our database. Your request will be actioned within 10 days from its submission. In the event that we do not receive an express response from you, we will understand that you accept and authorize our company to continue making the aforementioned communications.

6) LINK POLICY

The User or third party who makes a hyperlink from a web page of another, different, website to the Website must know that:

Reproduction - in whole or in part - of any of the Contents and/or Services of the Website is not permitted without express authorization from GRESLAND CERAMIC, SL.

Nor is any false, inaccurate or incorrect statement permitted on the GRESLAND CERAMIC, SL Website, nor on its Contents and/or Services.

With the exception of the hyperlink, the website on which said hyperlink is established will not contain any element of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by GRESLAND CERAMIC, SL.

The establishment of the hyperlink will not imply the existence of relations between GRESLAND CERAMIC, SL and the owner of the website from which it is made, nor the knowledge and acceptance of GRESLAND CERAMIC, SL of the contents, services and/or activities offered on said site. web, and vice versa.

7) SOCIAL NETWORKS

We inform you that you can have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

8) JURISDICTION AND APPLICABLE LAWS

The use of this website implies full acceptance of the terms of this legal notice. This Legal Notice and all relationships established between GRESLAND CERAMIC, SL, the User of the Website and its services will be governed by the provisions of Spanish legislation.

 PRIVACY POLICY                                             

2) APPLICABLE LAWS

This privacy policy is based on current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

- Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR) .

- Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).

- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

3) PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, we offer you the following information about the processing of personal data that you may provide us:

File Manager

GRESLAND CERAMIC, SL

Our data is at the top of this legal notice.

Registration of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by GRESLAND CERAMIC, SL, through the forms extended on its pages will be incorporated and will be processed in our file in order to facilitate, expedite and comply with the commitments established between GRESLAND CERAMIC, SL and the User or the maintenance of the relationship established in the forms that the User fills out, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities. carried out and the other circumstances established in the RGPD.

Legal basis for treatment

The legal basis for the processing of personal data is consent. GRESLAND CERAMIC, SL undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent will not condition the use of the Website.

On occasions in which the User must or can provide their data through forms to make queries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory. because they are essential for the correct development of the operation carried out.

Other bases of Legitimation:

Compliance with legal obligations.

Legitimate interest: sending your own advertising.

Data Categories

The categories of data processed by GRESLAND CERAMIC, SL are only identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Origin of your data

Retention period of personal data

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only during the following period:

The personal data provided will be kept for the time strictly necessary. That is to say, as long as the user continues to serve us or continue to receive information, or until the User requests his or her right to cancel or oppose, or limit the processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by Judges and Courts or to initiate internal actions derived from improper use of the website.

At the time the personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.

Likewise, we inform you that our information conservation policies comply with the deadlines established by the different legal responsibilities for the purposes of prescription:

a) General Rule:

Pursuant to the provisions of article 30 of the Commercial Code, and except for other criteria, all documents and/or information of the company will be kept for 6 years.

This affects all accounting, tax, labor or commercial documentation, including correspondence.

b) Specific deadlines:

Our company must also set minimum deadlines depending on the type of data being processed and taking into account the different statutes of limitations, which each department must be aware of.

You will not be subject to decisions based on automated treatments that produce effects on your data.

Purposes of treatment

We detail below the purposes of the data processing carried out:

CUSTOMER MANAGEMENT: Being able to provide the contracted services within the natural activity of each company and invoice them. The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.

Data recipients

The User's personal data will not be shared with third parties.

In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may grant their consent for the processing of your personal data lawfully by GRESLAND CERAMIC, SL. If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it. If not, the legal representative must inform you as soon as possible.

Rights derived from the processing of personal data

The User may exercise against the Data Controller the following rights recognized in the RGPD and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Right of access: It is the User's right to obtain confirmation of whether or not GRESLAND CERAMIC, SL is processing their personal data and, if so, to obtain information about their specific personal data and the processing that GRESLAND CERAMIC, SL has carried out. or carried out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.

Right to rectification: It is the User's right to have their personal data modified that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.

Right to deletion ("the right to be forgotten"): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected. or treaties; the User has withdrawn his consent to the treatment and this does not have another legal basis; The User opposes the treatment and there is no other legitimate reason to continue with it; the personal data have been processed unlawfully; personal data must be deleted in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible who are processing the personal data of the interested party's request to delete any link to those personal data.

Right to limitation of processing: It is the User's right to limit the processing of their personal data. The User has the right to obtain the limitation of processing when he challenges the accuracy of his personal data; the treatment is illicit; The Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.

Right to data portability: In the event that the processing is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit them to another controller. of the treatment. Whenever technically possible, the Data Controller will directly transmit the data to that other controller.

Right to object: It is the User's right not to have their personal data processed or to have their processing ceased by GRESLAND CERAMIC, SL.

Right not to be subject to a decision based solely on automated processing, including profiling: This is the User's right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling. , existing unless current legislation establishes otherwise.

Finally, the interested parties have the right to file a claim with the competent Control Authority (AEPD) in the event that the User considers that there is a problem or violation of current regulations in the way in which their data is being treated. personal information.

You can exercise the above rights by sending us a letter attaching a copy of a document that identifies you to our address or email (which appear at the beginning of this text).

4) PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

The processing of the personal data of the user client will be subject to the following principles included in art. 5 of the RGPD and in article 4 and following of the LOPDGDD:

Principle of legality, loyalty and transparency:

The user's consent will be required at all times following completely transparent information about the purposes for which personal data is collected.

Purpose limitation principle:

Personal data will be collected for specific, explicit and legitimate purposes.

Data minimization principle:

The personal data collected will only be strictly necessary in relation to the purposes for which they are processed.

Accuracy principle:

Personal data must be accurate and always up to date.

Principle of limitation of the conservation period:

Personal data will only be maintained in a way that allows the identification of the user for the time necessary for the purposes of the treatment.

Principle of integrity and confidentiality:

Personal data will be treated in a way that guarantees its security and confidentiality.

Principle of proactive responsibility:

The person responsible for the Website will maintain and regulate the necessary technical and logistical means sufficient for all the principles applicable to the treatment to be met.

5) WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in article 32 of the RGPD, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee confidentiality, permanent integrity, availability and resilience of treatment systems and services.

Some of these measures are:

- Information on data processing policies to staff.

- Making periodic backups.

- Data access control.

- Regular verification, evaluation and assessment processes.

6) SECRECY AND SECURITY OF PERSONAL DATA

GRESLAND CERAMIC, SL undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent destruction, loss or alteration. accidental or unlawful personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted or encrypted. .

However, because GRESLAND CERAMIC, SL cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when this occurs. a breach of personal data security that is likely to entail a high risk to the rights and freedoms of natural persons. Following the provisions of Article 4 of the GDPR, a breach of personal data security is understood to be any breach of security that causes the accidental or unlawful destruction, loss or alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data.

The personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee through a legal or contractual obligation that said confidentiality is respected by its employees, associates, and any person to whom the data is made accessible. information.

7) LINKS TO THIRD PARTY WEBSITES

The Website may include hyperlinks or links that allow access to web pages of third parties other than GRESLAND CERAMIC, SL, and which are therefore not operated by GRESLAND CERAMIC, SL. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

8) ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he accepts the processing of his personal data so that the Data Controller can proceed with it in the form, during the deadlines and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

GRESLAND CERAMIC, SL reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

Last update: 04/17/24