Shipping

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More information Customize Cookies

Cookies configuration

Functional cookies (technical)

Yes

Description

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.

Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimise the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

Shipping & Returns

- Delivery term

You will receive your order within a maximum period of 7-10 working days from its purchase as long as the item is in stock. We will keep you informed about the progress of your order through a tracking number that you will receive via email when your order is shipped

- Where do we send?

matcarrelage.com sends its products throughout Spain, France through various logistics operators.

- Shipping cost

The shipping cost is automatically calculated by the system according to the total weight of the order and the delivery zip code.

- Customs, taxes and fees

VAT is included in the price of the product throughout the purchase process. If the destination region applies local taxes, these will be calculated separately and will be borne by the client.

-Can I change the shipping address?

As long as the production of your order has not finished, we can change your delivery address. To do this, please send us an email to info@matcarrelage.com. If otherwise your order has already been shipped, it will not be possible for us to change the shipping address.

Invoice Request

Contact through info@matcarrelage.com and request your invoice, it will be sent to you at the end of the month that your issue was generated

To download the pdf with shipping costs

Aqui

Responsible for the treatment	GRESLAND CERAMIC, S.L
Data Protection Officer (DPO)	info@matcarrelage.com
Purpose of treatment	Treatments for commercial purposes (Newsletter)
Legal basis	Execution of a contract.
Recipients	Suppliers necessary to provide the service.
Rights	You can access, rectify, delete, limit, oppose and request the portability of your personal data as expanded in the Privacy Policy.
Origin	The data we collect comes only from the information that you yourself provide us.